Welcome to FindTutor. We are committed to protecting the privacy and personal data of our students, parents, and visitors in accordance with the Information Technology Act, 2000and the Digital Personal Data Protection Act (DPDPA), 2023 of India.
1. Information We Collect
We collect information that is necessary to provide high-quality educational services. This includes:
Personal Identification: Name, age, date of birth, and gender.
Contact Information: Email address, phone number, and residential address.
Academic Data: Current grade, school/college name, previous academic records, and learning requirements.
Payment Information: Transaction details (processed through secure third-party gateways; we do not store full credit card/bank details).
Technical Data: IP address, browser type, and cookies (to improve website experience).
2. How We Use Your Information
Your data is used exclusively for educational and administrative purposes, including:
Scheduling and conducting tutoring sessions.
Tracking student progress and sharing reports with parents/guardians.
Processing payments and issuing receipts.
Communicating updates about classes, exams, or policy changes.
Improving our teaching methodology and website functionality.
3. Consent and Lawful Basis
By using our services, you consent to the collection and use of your data. For students under the age of 18, we require the explicit consent of a parent or legal guardian as per Indian law.
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. We may share information only in the following circumstances:
Service Providers: Trusted third parties who assist in operations (e.g., Zoom/Google Meet for classes, payment processors).
Legal Obligations: If required by a court of law or government authority under Indian legislation.
Parental Notification: Sharing progress reports with registered parents/guardians.
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.
6. Your Rights (Under DPDPA 2023)
As a data principal, you have the right to:
Access: Request a summary of the personal data we hold about you.
Correction: Request correction of inaccurate or outdated information.
Erasure: Request the deletion of your data once the purpose of collection is served.
Withdrawal: Withdraw your consent for data processing at any time.
7. Cookies
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some features of the site may not function properly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.